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Counselling Services

Redress Support Service

Together, we'll find a way to provide acknowledgement and support to people who experienced institutional child sexual abuse.
Overview

Redress Support offers culturally safe support on your journey. We can talk with you about gathering information and filling out your National Redress Scheme application form. We can also help you make decisions about accessing ongoing counselling, payments, and receiving an apology. 

  • Need to chat? Call 1800 552 127
  • Feeling suicidal? Call Lifeline 13 11 14
  • If you are in immediate danger, call 000 
We’ll help through your journey, at your pace

We can have a chat and explain what the Scheme is about, and ask questions at your pace. We’ll also take as much time as you need to work through your application, making sure you get the right support and information. 

You can learn more about how we’ll journey with you here. 

I appreciate my Practitioner journeying with me going through the difficult times of my Redress journey. She stopped and really listened to what I had to say. She gave me the platform to voice my trauma step by step, then assisted me to discover myself – including my strengths and understandings as a strong woman in the community.  

I feel so much lighter, because for so long, I had never spoken about my deep hurt. I now feel I can move forward on my new journey, and healing can now continue for me.  

Mary

Redress Client

What do I need to know about Redress Support?
Can I bring a support person with me?

You can bring a support person whenever we meet or chat, if it helps you feel more comfortable. 

 

Where can I access Redress Support?

We can meet online, by phone, or at one of our offices. 

 

Will I be able to make my own decision around counselling, payments, apologies, or legal options?

Of course. We’ll talk through everything you’d like to. But we encourage you to talk about your offer with your support people and decide on your own what’s best for you. 

Get in Touch

We provide statewide practical and emotional support online or over the phone. You can learn more about Redress by calling 1800 552 127, or access the service through the following locations:

Together, we'll find a way